{"id":2287,"date":"2025-12-13T16:57:37","date_gmt":"2025-12-13T14:57:37","guid":{"rendered":"https:\/\/www.zenkendama.ro\/?page_id=2287"},"modified":"2025-12-13T16:57:38","modified_gmt":"2025-12-13T14:57:38","slug":"politica-de-confidentialitate","status":"publish","type":"page","link":"https:\/\/www.zenkendama.ro\/en\/politica-de-confidentialitate\/","title":{"rendered":"Politic\u0103 de Confiden\u021bialitate"},"content":{"rendered":"<p class=\"wp-block-paragraph\">POLITICA DE CONFIDEN\u021aIALITATE<br>zenkendama.ro<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>INTRODUCERE<br><\/strong>1.1 Prezenta Politic\u0103 de Confiden\u021bialitate explic\u0103 modul \u00een care SC ZEN SOCIAL MEDIA S.R.L. colecteaz\u0103, utilizeaz\u0103, stocheaz\u0103 \u0219i protejeaz\u0103 datele personale ale utilizatorilor site-ului zenkendama.ro.<br>1.2 Prin utilizarea site-ului, confirma\u021bi c\u0103 a\u021bi citit \u0219i \u00een\u021beles aceast\u0103 politic\u0103 \u0219i c\u0103 sunte\u021bi de acord cu prelucrarea datelor personale \u00een condi\u021biile prezentate aici.<br>1.3 Prelucrarea datelor se face \u00een conformitate cu Regulamentul (UE) 2016\/679 (GDPR).<\/li>\n\n\n\n<li><strong>DATELE OPERATORULUI<br><\/strong>Operator de date: SC ZEN SOCIAL MEDIA S.R.L.<br>CUI: RO47065677<br>Reg. Com.: J23\/7335\/2022<br>Adres\u0103: Ghirlandei, nr. 2B, Com. Dobroe\u0219ti, Ilfov<br>Email: <a>contact@zenkendama.ro<\/a><br>Telefon: 0755 593 124<\/li>\n\n\n\n<li><strong>DATE PERSONALE COLECTATE<br><\/strong>Colect\u0103m doar datele necesare pentru func\u021bionarea magazinului online \u0219i pentru \u00eembun\u0103t\u0103\u021birea experien\u021bei utilizatorilor.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">3.1 Date furnizate direct de client:<br>\u2013 Nume \u0219i prenume<br>\u2013 Adres\u0103 de livrare \u0219i facturare<br>\u2013 Email<br>\u2013 Telefon<br>\u2013 Date pentru emiterea facturii<br>\u2013 Informa\u021bii despre comenzile plasate<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3.2 Date colectate automat:<br>\u2013 Adresa IP (anonimizat\u0103)<br>\u2013 Tipul dispozitivului \u0219i al browserului<br>\u2013 Pagini vizitate<br>\u2013 Durata sesiunilor<br>\u2013 Con\u021binut accesat pe site<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3.3 Date colectate prin cookie-uri:<br>Site-ul utilizeaz\u0103 cookie-uri necesare func\u021bion\u0103rii, cookie-uri de analiz\u0103 (Google Analytics) \u0219i cookie-uri de marketing, conform Politicii privind Cookie-urile.<\/p>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li><strong>TEMEIUL LEGAL AL PRELUCR\u0102RII<br><\/strong>Prelucr\u0103m datele personale pe baza urm\u0103toarelor temeiuri legale:<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">4.1 Executarea contractului<br>Pentru procesarea comenzilor, livrare, retururi, garan\u021bii.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4.2 Consim\u021b\u0103m\u00e2nt<br>Pentru abonarea la newsletter sau cookie-uri neesen\u021biale.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4.3 Interes legitim<br>Pentru func\u021bionarea optim\u0103 a site-ului, prevenirea fraudelor \u0219i analiz\u0103 intern\u0103.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4.4 Obliga\u021bii legale<br>Pentru facturare, contabilitate \u0219i arhivare conform legisla\u021biei rom\u00e2ne.<\/p>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li><strong>SCOPURILE PRELUCR\u0102RII<br><\/strong>Datele sunt folosite exclusiv pentru:<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">\u2013 Procesarea \u0219i livrarea comenzilor<br>\u2013 Comunicarea cu clientul<br>\u2013 Emiterea facturilor<br>\u2013 Gestionarea retururilor \u0219i garan\u021biilor<br>\u2013 \u00cembun\u0103t\u0103\u021birea experien\u021bei pe site<br>\u2013 Analiz\u0103 comercial\u0103 \u0219i statistic\u0103<br>\u2013 Transmiterea ofertelor doar dac\u0103 v-a\u021bi dat acordul<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nu vindem \u0219i nu \u00eenchiriem datele personale unor ter\u021be p\u0103r\u021bi.<\/p>\n\n\n\n<ol start=\"6\" class=\"wp-block-list\">\n<li><strong>STOCAREA \u0218I SECURITATEA DATELOR<br><\/strong>6.1 Datele sunt stocate pe servere securizate, \u00een centre de date din Uniunea European\u0103.<br>6.2 Utiliz\u0103m criptare SSL, m\u0103suri anti-fraud\u0103, acces restric\u021bionat \u0219i proceduri interne de securitate.<br>6.3 Datele sunt p\u0103strate pe durata necesar\u0103 scopului pentru care au fost colectate:<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">\u2013 Date de facturare: 10 ani (conform legisla\u021biei fiscale)<br>\u2013 Date de cont: p\u00e2n\u0103 la \u0219tergerea contului<br>\u2013 Analize statistice: anonimizate permanent<br>\u2013 Newsletter: p\u00e2n\u0103 la dezabonare<\/p>\n\n\n\n<ol start=\"7\" class=\"wp-block-list\">\n<li><strong>PARTAJAREA DATELOR<br><\/strong>Datele personale pot fi partajate c\u0103tre ter\u021bi doar \u00een urm\u0103toarele situa\u021bii:<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">7.1 Furnizori de servicii<br>Curieri, procesatori de pl\u0103\u021bi, servicii de email, dezvoltatori IT.<br>Ace\u0219tia respect\u0103 regulile GDPR \u0219i prelucreaz\u0103 datele doar \u00een numele nostru.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">7.2 Obliga\u021bii legale<br>Autorit\u0103\u021bi fiscale, instan\u021be, institu\u021bii ale statului.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">7.3 Transferuri interna\u021bionale<br>Nu transfer\u0103m date \u00een afara UE.<br>Google Analytics poate procesa date \u00een SUA, dar exclusiv \u00een form\u0103 anonimizat\u0103.<\/p>\n\n\n\n<ol start=\"8\" class=\"wp-block-list\">\n<li><strong>DREPTURILE UTILIZATORULUI<br><\/strong>Conform GDPR, ave\u021bi urm\u0103toarele drepturi:<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">8.1 Dreptul la informare<br>8.2 Dreptul de acces la date<br>8.3 Dreptul de rectificare<br>8.4 Dreptul de \u0219tergere (dreptul de a fi uitat)<br>8.5 Dreptul la restric\u021bionarea prelucr\u0103rii<br>8.6 Dreptul la portabilitate<br>8.7 Dreptul de opozi\u021bie<br>8.8 Dreptul de a depune pl\u00e2ngere la ANSPDCP (Autoritatea Na\u021bional\u0103 de Supraveghere a Prelucr\u0103rii Datelor cu Caracter Personal)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pentru exercitarea drepturilor:<br>Email: <a>contact@zenkendama.ro<\/a><\/p>\n\n\n\n<ol start=\"9\" class=\"wp-block-list\">\n<li><strong>NEWSLETTER \u0218I MARKETING<br><\/strong>Abonarea la newsletter este voluntar\u0103.<br>V\u0103 pute\u021bi dezabona oric\u00e2nd folosind linkul de la finalul fiec\u0103rui email.<\/li>\n\n\n\n<li><strong>MINORI<br><\/strong>Site-ul este destinat utilizatorilor peste 16 ani.<br>Nu colect\u0103m inten\u021bionat date personale ale minorilor.<\/li>\n\n\n\n<li><strong>LINKURI C\u0102TRE TER\u021aE SITE-URI<br><\/strong>zenkendama.ro poate con\u021bine linkuri c\u0103tre alte site-uri.<br>Nu suntem responsabili pentru con\u021binutul \u0219i politica acestora.<\/li>\n\n\n\n<li><strong>MODIFICAREA POLITICII<br><\/strong>Politica poate fi actualizat\u0103 f\u0103r\u0103 notificare prealabil\u0103.<br>Versiunea aplicabil\u0103 este cea disponibil\u0103 pe site la momentul utiliz\u0103rii.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Ultima actualizare: 13 Decembrie 2025<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>POLITICA DE CONFIDEN\u021aIALITATEzenkendama.ro 3.1 Date furnizate direct de client:\u2013 Nume \u0219i prenume\u2013 Adres\u0103 de livrare \u0219i facturare\u2013 Email\u2013 Telefon\u2013 Date pentru emiterea facturii\u2013 Informa\u021bii despre comenzile plasate 3.2 Date colectate&hellip;<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2287","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.zenkendama.ro\/en\/wp-json\/wp\/v2\/pages\/2287","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.zenkendama.ro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.zenkendama.ro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.zenkendama.ro\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.zenkendama.ro\/en\/wp-json\/wp\/v2\/comments?post=2287"}],"version-history":[{"count":1,"href":"https:\/\/www.zenkendama.ro\/en\/wp-json\/wp\/v2\/pages\/2287\/revisions"}],"predecessor-version":[{"id":2288,"href":"https:\/\/www.zenkendama.ro\/en\/wp-json\/wp\/v2\/pages\/2287\/revisions\/2288"}],"wp:attachment":[{"href":"https:\/\/www.zenkendama.ro\/en\/wp-json\/wp\/v2\/media?parent=2287"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}